EST. 2026 · BENGALURU / ALL INDIA
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HELP & FAQ

Questions, answered.

The short version of how 0-100 works. Still stuck? Email help@autospace.in and a human will get back to you.

01 How does payment work?

You pay by UPI into escrow. We hold the money until you confirm the part arrived as described (or, for a service, until the job is done and you accept it). Then it releases to the seller or workshop. You never pay a stranger directly.

02 What if the part isn't as described?

You have 7 days to open a return from the order page. Since the payment is still in escrow, a refund is a simple reversal — no chargeback fight. If you and the seller disagree, our team steps in.

03 What do the condition grades mean?

Used parts are graded (A / A- / B+ …) with a condition note — where it was pulled from, kilometres, what's worn. Refurbished parts list what was replaced. NOS means new old stock, never fitted.

04 How do I start selling?

Sign in, open your garage, and add a listing — or bulk-import your whole stock list as a CSV. KYC is required before payouts. Individuals and shops are both welcome.

05 How do I list my workshop?

Go to ServicesList your workshop, set up your shop, and add the services you offer (drop-off, bring-your-own-parts, bay rental, classes). Customers nearby can then book you.

06 How do bookings and service payments work?

A customer requests a booking; you accept it; payment is held in escrow and released when you mark the job done and they accept. Same protection as parts orders.

07 What are the fees?

A flat 2.5% platform fee. Tips to creators are 0%. No subscriptions, no dark patterns, no cut taken from sellers beyond the platform fee.

08 Is this only for cars?

It's for builders — cars, bikes, project vehicles, restomods, EV swaps. If someone in India works on it in a gully garage, it belongs here.


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